Privacy Policy

Introduction

Welcome to Universal Tamil Academy. This Privacy Policy, along with our Terms of Use, describes how we collect, store, use, share, and secure your personal information. It also explains your choices regarding the use, access, and correction of your personal information, and your rights related to it.

By providing your consent to this Privacy Policy and using our services, you agree to the collection, use, and transfer of your Personal Information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access our website.

1. What is a Privacy Policy?

A Privacy Policy outlines how we collect, use, and protect your personal information. This Privacy Policy is compliant with major privacy regulations including GDPR, CCPA, and the Indian Information Technology Act.

2. Why Do We Have This Policy?

• To explain how we handle data
• To comply with laws
• To build trust with users
• To ensure safe use of our services

3. Data We Collect

• Personal Information: Name, Email ID, Phone Number, Country, Gender, Date of Birth, Profile Image, and Student Details
• Account Info: Username, Password (encrypted)
• Device Info: IP address, Browser, Device Type, Pages Visited
• Payment Info: Card Details, Address, E-mail ID, Transaction ID

4. How We Use Your Data

• To communicate with you through email, WhatsApp, or SMS
• Provide, analyze, administer, and improve our services
• Provide customer service and support
• Detect and prevent fraudulent or illegal activities

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Teachers and Staff: For scheduling classes, tracking progress, and providing educational services
• Service Providers: Payment processors, hosting providers, analytics services, and communication platforms
• Legal Requirements: When required by law, or legal process

6. Data Security

We implement appropriate technical and administrative security measures including:

• SSL encryption for data transmission
• Firewalls and data encryption
• Physical access controls to our data centers
• Information access authorization controls
• Regular security assessments and updates
• Password encryption using advanced hashing algorithms

While we implement robust security measures, no method of transmission over the internet is completely secure. We continuously work to enhance our security practices.

7. Children's Privacy

We comply with COPPA and other children's privacy regulations:

• We do not knowingly collect personal information from children under 13 without parental consent
• We collect only the information necessary for educational purposes
• Parents can contact us to refuse further collection or use of their child's information

8. User Rights

• Access and review your personal information
• Request deletion of your personal information
• Withdraw consent for data processing
• Request data portability

To exercise your rights, contact us at universaltamilacademy@gmail.com.

9. Account Deletion Request

To request the deletion of your account, please send an email to universaltamilacademy@gmail.com with the subject line "Account Deletion Request" and include your registered email address and any relevant details. Our team will process your request and take the necessary actions promptly.

10. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and security
• Personalizing your experience
• Analyzing site traffic and usage patterns
• Remembering your preferences and settings
• Providing relevant content and advertisements

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify registered users of any significant changes and update the ‘Last Updated’ date accordingly. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Copyright

All content on this site, including text and images, is owned by Universal Tamil Academy and protected by copyright law. Content may not be copied or reproduced without prior written permission.

13. Contact Information